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Policies
📄 Terms & Conditions
Last updated: [02/08/2026]
Welcome to Halcyon. By accessing or using our website, you agree to be bound by the following Terms & Conditions.
If you do not agree, please do not use our site.
Use of Our Site
By using this website, you confirm that you are at least 18 years old or have permission from a legal guardian.
You agree not to use our site for any unlawful or unauthorized purpose.
Products & Availability
All products are subject to availability. We reserve the right to discontinue or modify products at any time without notice.
We make every effort to display product colors and details accurately, but we cannot guarantee screen accuracy.
Pricing
Prices are subject to change without notice.
We reserve the right to refuse or cancel orders at our discretion.
Orders & Payments
By placing an order, you agree that:
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All information provided is accurate
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You are authorized to use the payment method
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You accept responsibility for all charges
Payment is processed securely through third-party providers.
Intellectual Property
All content on this site — including logos, images, text, and designs — belongs to Halcyon and may not be used without permission.
Limitation of Liability
Halcyon is not liable for any damages resulting from the use of this website or products purchased through it.
Changes to These Terms
We may update these Terms & Conditions at any time. Continued use of the site means you accept any changes.
Contact
Questions?
Email us at: [your-email@halcyon.com]
🔄 Refund & Return Policy
Last updated: [02/08/2026]
We want you to feel good about your purchase.
If something isn’t right, here’s how returns work.
Returns
You may request a return within 14 days of delivery.
Items must be:
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Unwashed
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In original condition
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With tags (if applicable)
Non-Returnable Items
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Final sale items
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Gift cards
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damaged products
How to Start a Return
Email us at [contactus@halcyonbdesign.com] with:
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Your order number
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Reason for return
We’ll provide return instructions.
Refunds
Once we receive and inspect your item, refunds will be processed back to your original payment method within 5–10 business days.
Original shipping costs are non-refundable.
Exchanges
If you need a different size or item, contact us and we’ll help if inventory allows.
🚚 Shipping Policy
Last updated: [02/08/2026]
Processing Time
Orders are typically processed within 2–5 business days.
During launches or holidays, processing may take slightly longer.
Shipping Times
Estimated delivery:
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USA: 5–10 business days
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International: 10–20 business days
(Delivery times may vary based on location and carrier.)
Tracking
Once your order ships, you’ll receive a tracking email.
Lost or Delayed Packages
Halcyon is not responsible for carrier delays, but if your package appears lost, contact us and we’ll assist.
Incorrect Addresses
Please double-check your shipping address. Halcyon is not responsible for packages sent to incorrect addresses provided at checkout.
🍪 Cookie Policy
Last updated: [02/08/2026]
Halcyon uses cookies to improve your browsing experience.
Cookies help us:
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Remember your preferences
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Understand how visitors use our site
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Improve performance and usability
What Are Cookies?
Cookies are small data files stored on your device when you visit a website.
They help make your experience smoother and more personalized.
How We Use Cookies
We use cookies for:
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Site functionality
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Analytics (such as Google Analytics)
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Shopping cart performance
We do not use cookies to sell your personal data.
Managing Cookies
You can disable cookies through your browser settings at any time. Doing so may affect how parts of the site function.
Questions?
Contact us at [contactus@halcyonbdesign.com]
Special Order Policy
We love creating custom designs tailored just for you! To ensure the highest quality and accuracy, certain orders are classified as Custom or Special Orders.
What is a Custom or Special Order?
Special Order includes any order that requires additional design work, unique materials, or extra production time beyond standard prints. This may include (but is not limited to):
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Specialty garments or premium blanks
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Rush orders or expedited timelines
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Small-quantity custom requests (low minimum orders)
Pricing & Discounts
Due to the added time, materials, and production involved, promotional discounts, including coupons, do not apply to Special Orders.
We are committed to transparent, fair pricing and will always confirm the final cost with you before production begins.
Thank you for trusting us to bring your vision to life!
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